Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a casino not on GamStop that we haven't covered yet? This page explains how to reach us and what we can and can't help with.
How to reach the team
The quickest way to contact us is by email at [email protected]. Send us as much detail as you can - the name of the casino, the page you're referring to, or a screenshot if it's a technical issue - and we'll get back to you as soon as possible. We read every message, though response times can vary depending on how many enquiries come in.
What we can help with
- Corrections or updates to a review, offer, or comparison table on the site
- Questions about how we assess and rank operators such as Betmica, Kikibet or Betninja
- Suggestions for a casino not on GamStop that you think should be reviewed
- General feedback on the site, its layout, or the information we provide
- Reports of broken links, outdated bonus terms, or inaccurate details
What we can't do
We're an independent review and comparison site, not a casino operator, a payment provider, or a licensing body. That means we're not able to:
- Process deposits, withdrawals, or account verification on your behalf
- Resolve disputes about a bonus, wager, or payout with a specific casino - that has to go through the operator's own customer support first
- Offer financial, legal, or gambling advice tailored to your personal circumstances
- Reinstate a GamStop self-exclusion or make changes to your exclusion status
If you're looking to understand how self-exclusion works, or want to think through your options before signing up anywhere, our Responsible Gambling page is a better starting point than contacting us directly.
Before you get in touch, you might find your answer already
A lot of the questions we receive are already answered elsewhere on the site. If you want to know more about how we researched and ranked the operators featured here, including names like WinnerIsland, Zombillion or Rivo, our guide to non GamStop casinos covers the full methodology, payment methods, and game types on offer. If you're curious about who's behind Non Gamstop Casinos and why we built this site, that's covered on our About Us page. And if you have a question about site usage, liability, or how our content should be interpreted, check the Terms and Conditions first.
A note on accuracy and independence
Non Gamstop Casinos is a comparison and review site. We list casinos not on GamStop, describe their welcome offers and features as accurately as we can, and update pages when terms change or new information comes to light. Any commercial relationships we have with operators do not influence how they're ranked - our ratings are based on the criteria set out in our review guide. If you spot something that looks wrong or out of date, telling us helps keep the site useful for the next reader, so don't hesitate to send it over.
Before you play
Everything on this site is intended for adults aged 18 and over. If you've self-excluded through GamStop, it's worth taking a moment to think about why before looking elsewhere to play, and our Responsible Gambling page has resources if you want support with that decision.